Quality Management System

Intetics Quality Management System aligns with ISO9001 and ISO12207 international standards and encompasses all processes to deliver high quality products and services that satisfy our customers' needs. Our Quality Management System employs the Total Quality Management principles:

• Customer satisfaction. We understand our customers' current needs and foresee the future ones to successfully fulfill the requirements and exceed all expectations.
• Process and system approach. We achieve our goals by managing all our activities and resources as a single system and handling the interrelated processes within the system to increase the efficiency of our work.
• Management by fact. We build the decision making process based on the analysis of the records stored and regularly updated in our project management and customer relationship systems.
• People-based management. We make sure every employee understands what to do and how to do it, receives feedback on their performance, and takes responsibility for the quality of their own work.
• Continuous improvement. We realize that when a set target is achieved, there is always a further need for development.