Compatibility Testing

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Benefits

Improved software quality - through achieving full compatibility with majority popular applications within reasonable time and cost

Increased speed-to-market - gained through Intetics' testing approach and reduced beta-test cycle

Improved development process - through accumulated knowledge and established code improvement practices

Reduced Help Desk costs - gained through eliminating compatibility issues that count for up to 80% of time of customer support personnel

Increased user satisfaction - due to improved software quality

Competition left behind - due to improved market reputation and shareholder satisfaction

Compatibility Testing Service

Sales and support of a software product can be seriously complicated by compatibility problems that emerge when your product enters the market. The main issues are the negative client feedback and high cost of customer support due to incompatibility between your product and other popular software applications and operating systems already used by your clients. The answer to the problem is comprehensive compatibility testing routinely performed for all new versions and updates of your product. However, such testing requires a wide range of hardware and software components as well as special testing methodology and, of course, experienced professionals. Intetics' Compatibility Testing Service provides them all.

Approach

Our compatibility testing methodology is based on comprehensive library of hardware and software components sustained in both historical and actual conditions and effective implementation of heuristic rules and combinatorial design mathematical methods for automatic test generation to reduce the number of test cases needed to cover the specified interactions. Our hardware and software matrixes currently contain hundreds of platforms, devices, components, and applications and continuously widened. Our testers can create and execute effective and efficient test plans much faster than by traditional methods. This approach reduces testing time and cost while preserving or increasing test quality.

Testing Process

Our Compatibility Testing Process involves the following phases:

Evaluation - identifying the customer's requirements and historical compatibility issues
Planning - determining possible test scenarios and coverage measurements
Execution - creating hardware and software configurations, designing and running test cases against the created required hardware and software matrixes
Delivery - reporting of used matrix, test cases, and found defects and issues together with analysis of possible causes and fixing suggestions

Our unique testing approach aligned with superior customer service will make invaluable addition to your organization and software products. Please contact us today at 1-877-SOFTDEV (763 8338) or for more information.

Software Categories Matrix

Anti-Adware	Downloaders	HDD Soft	Remote control	Usenet
Anti-Spam	Drivers	Instant Messengers	Search	Video
Anti-Spyware	e-mail	Internet security	Server	Virtual Machines
Anti-Virus	File management	Internet Telephony	Sniffers	VPN
Archivers	Finances	Media Players	Synchronization	Weather
Browsers	Firewalls	Network	System Management
CD Soft	Games	Office Software	System Tests
Development	Graphics	P2P	Updaters

Hardware Samples Matrix

Vendor	Acer, Compaq, Dell, Hewlett-Packard, IBM
Bus	AGP, USB, PCI, ISA
Chipset	Intel, VIA, AMD, ATI, SIS
BIOS	Phoenix, Award, AMI, Compaq
Hard Drive	IDE, ATA-100, USB, SCSI
CD-ROM/DVD-ROM Drives	Mitsumi, NEC, Philips, Sony (2X to 50X and higher)
Audio Adapters	Adlib, Creative Labs, Logitech, Media Vision, Roland
Network	3Com, ATT, Zyxel, Intel, Cisco, U.S. Robotics
Printers	Canon, Epson, Hewlett-Packard, Panasonic
Graphics Adapters	ASUS, Gigabyte, Saphire, Microstar, S3, Trident